Toshiba Mitel is a worldwide leader of enterprise communications. Earlier, Mitel Networks Corporation is a company of telecommunications that provides unified communication solutions for businesses. In previous years, the company produced TDX PBM applications and systems but later in the year 2001, the company switches over completely to the Voice-over-IP products. The company has its headquarters in Ottawa in Canada and has offices, partners and resellers all around the world. Similarly, Toshiba Corporation is a Japanese multinational company that is located in Tokyo, Japan. This company was founded in 1939 and offers diversified products and services that include communications equipment and information technology, power systems, consumer electronics, medical equipment, home appliances, lighting, and logistics as well as office equipment.
Mitel has acquired Toshiba and thus become 'Toshiba Mitel' with the understanding signed by both the companies on May 11, 2017. As soon as the contract is signed between the two companies, the partners and customers of Toshiba have a clear path in respect to Mitel that includes the ongoing access to the Toshiba services and products. Along with it, a crucial group of Toshiba sales, Research and Development and support employees will become a part of Mitel and will keep on providing support to existing Toshiba partners and customers. The contract also includes a service agreement to provide the continuity of products and services.
With the increased demand for Cloud-based business communications solutions and the business's productivity applications, Mitel strategies to focus on the expansion of its position in the UCC market with the acceleration of the digital transformation demand for reshaping organizations globally. In the continuously changing and technology-rich landscape, Mitel continues to help its customers to find a seamless path based on cloud technology. The company intensely welcomes all the customers and partners of Toshiba to join the Mitel family.
Questions asked by the customers and partners of Toshiba
Toshiba's partners and customers are concerned about the products and services they receive from the company. With the current acquisition of Mitel over Toshiba, the customers are concerned whether the products and services of Toshiba are going to be renamed or they can keep on receiving them in the same name and style. The answer to this is that all the Toshiba products and services are continued to be sold under the brand of 'Toshiba'. The company's well-known and well-trusted products and services are continuously seen in the foreseeable future. Customers can expect no disruption or break down in the services provided by the company. The products and services can be used until the existing warranty.
Moreover, the acquisition by Mitel offers the benefit of boosting the life of Toshiba's products and services and the products can be transitioned gracefully overtime with the Mitel's latest technology.
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